I ordered a shirt as a Christmas gift for my husband. I opened the package a couple days after it was delivered to wrap it and it was the wrong brand, color and size. I could understand grabbing the wrong size, but this was not even close to the same. I contacted customer support via chat and all they could do was tell me that they will send me an email to initiate a return. I'm extremely disappointed with the lack of care that Academy shows their customers. I will not be shopping with them again.