Here is the response I received after filing a complain with the Delaware BBB:
This message is in regard to your complaint submitted on 3/12/2014 3:15:43 PM against ZBiddy.com Online Auction. Your complaint was assigned ID 9965810.
The Bureau has decided to close this complaint and note that the business did not respond to the complaint.
Your next step is to contact The Attorney Generals Office. Their telephone number is: *******600.
This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."
Please feel free to contact us with any further questions.
The Better Business Bureau