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Angie M.

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1 Review by Angie

American Eagle Outfitters

  • American Eagle Outfitters

“Received WORN Jeans- customer service no help”
5/10/21

I ordered new jeans from AE. I received USED jeans with friction wear in crotch. Smelled of perfume. Customer service was NO help after talking to two supervisors. They didn't care and offered me a 25% off coupon. I am so extremely disappointed! They wouldn't even exchange them. I have to send them back without tags and start over ordering. I have wasted soooo much time! I'm furious.

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