We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
81

1 Review by Angie

5/10/21

I ordered new jeans from AE. I received USED jeans with friction wear in crotch. Smelled of perfume. Customer service was NO help after talking to two supervisors. They didn't care and offered me a 25% off coupon. I am so extremely disappointed! They wouldn't even exchange them. I have to send them back without tags and start over ordering. I have wasted soooo much time! I'm furious.

Service
Value
Shipping
Returns
Quality

Angie Has Earned 1 Vote

Angie M.'s review of American Eagle Outfitters earned a Very Helpful vote

Angie hasn’t received any thanks yous.

Angie doesn’t have any fans yet.

Angie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

haripriyah
8/1/21

Order t shirts and waited till 1 month after being regularly following up after delivery date...

dg476
7/28/21

So, yesterday I went through and picked out my items online and proceeded to the checkout....