Returned $100+ worth of dresses in September and have still yet to receive my refund. The website tracking was saying my package was received and I would be getting my refund within 14 days. 30 days later it says they never received my refund package. When I email customer service they claim they never got it because it was never sent out! Luckily I saved my receipt from usps. Every email I send to them I get back an email immediately saying my ticket was marked resolved!
DO NOT ORDER FROM HERE