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Angie J.

Contributor Level

Total Points
82

1 Review by Angie

  • Discount Office Items

12/5/13

BUYER BEWARE! The return policy is extremely deceptive and if you have to return an item, free shipping is NOT free shipping. You pay to ship the item back and then they reduce the credit amount they give you back on your credit card by charging you the actual original shipping charges (which is a cost only known by them), even IF you paid over $75 for your order as stated in their return policy. The time clock that cost $214 (that was returned) ended up costing me $57 in shipping charges, leaving me with nothing but frustration to show for it. I will try and resolve this issue with my credit card company since this company would not stand by their own policy. Do yourself a BIG favor and stick with reputable companies like Amazon... even if they are a couple of dollars more, at least they don't charge you shipping both ways if you are not satisfied (for any reason) with their product. I will never again order from discountofficeitems.com!

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