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Angie G.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Law & Government

Member since March 2019

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1 Review by Angie

3/4/19

I took traffic school at this site three years ago. Recently, I discovered my insurance rates were raised and it turns out that Go To Traffic School had never sent my certificate to the court. When I talked to their representatives about it, they stated that I did not take the traffic school course, but the insurance reduction course. This was incorrect, but I was told, "There is no way for us to change it even if we wanted to." After purchasing a certificate, the provided link did not connect to my copy of the certificate as it was supposed to, and I had to contact another representative who told me that the certificate was not available to people taking the California course. I was refunded, but then I was told that I could pay $10 to get a different certificate (which I didn't get). I have spent hours trying to sort things out, but customer service has been increasingly unhelpful and as big of a waste of time as the course itself. STAY AWAY.

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