We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Angie B.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since June 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    25

Review Distribution

1 Review by Angie

6/23/20
Never ever again at this point.
We have submitted 6 tickets to customer service without a single call back.
Sat multiple days with our phones on speaker waiting 2 hours in customer service cue and never able get through.
I did a live chat and no one could get me a manager to communicate with.
6 weeks it took our $2300. 00 order to arrive. (An 84" woodward wrought iron table and 8 chairs)
It arrived with a 900.00 woodward table, table legs drilled incorrectly and can not be attached unless altered, and a paint flaw on the table top.
I want to lose my mind.
Will it me another 6 weeks to get another table? Who would know because you can never talk to anyone in customer service.
Never Ever Again will we purchase from patioliving nor will we recommend to anyone.
NIGHTMARE Order. Summer will be over in Michigan before I enjoy this purchase.

Oh there's more now- They never filed our warranty claim and it sat for 14 days before we call customer service again. We called Woodward and they said they have not received anything from patio living yet and patio living tried to blame Woodward.

Honestly I'm completely at a loss of words. With an unusable table in parts, taking space up in my garage.

Angie hasn’t received any votes.

Angie hasn’t received any thanks yous.

Angie doesn’t have any fans yet.

Angie isn’t following anybody yet.

Similar Reviewers on Sitejabber

shannonn97
9/22/20

PATIOLIVING.COM does not allow people to write reviews on purchased items. I purchased OW Lee...

kelseyw69
9/13/20

DO NOT ORDER from this company. I have been trying to contact someone for 3 months regarding an...