I love my recent purchase with the realreal we have bought many items between my husband and I and we are always satisfied! The one thing I will say we wish could improve is the shipping time. I know many companies in which you pay $10 or less for shipping and items arrive MUCH quicker than all our items from the realreal. I wonder if you guys could keep shipping costs the same but get your great products to your customers in a much more timely manner (we live in SF, CA for reference).