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Angelyn E.

Contributor Level

Total Points
81

1 Review by Angelyn

  • Lazada

3/5/17

The first time na umorder ako sa Lazada sobrang disappointed at nainis ako! Kumuha ako ng dalawang magkaibang item pero dhil paisa isa ang delivery ng Lazada ang tagal kong nag-aantay sa lahat ng items. Ang nakakayamot pa! Parehong item ang dineliver nila! Never kong nakuha isa kong order! Sobrang nairita na ako dahil ang gulo ng order at delivery ng LAZADA! Buti nlang nakaCOD ako kaya hndi na ako tumawag ulit pra kunin yung isa kong order! Nakailang tawag na ako kaya hndi ko na kinuha isa kong order.

Ngayon, nagtry ako ulit umorder. After a year ata! Tiningnan ko kung may pagbabago! Shocks! Pareho padin pala... I just got my order today sa dalawang courier! Yung una dala nya isa ko lang order! Yung pangalawang may bitbit ng dalawa ko pang order. Tinanong ko kung kasama na yung 3rd kong order sabi nya hndi pa! Nagalit ako dhl ang sinisingil nya sa akin is yung total amount na ng dalawang huli kong order. So naayos na... Hndi nya alam kung anong laman ng dala nya! Okay!

Pero pagkabukas ko! Yung 3rd kong order na bluetooth headset! Isa lang ang piraso! Wala syang kapartner! OMG!. Pagtawag ko ng customer service ang sabi pa sa akin. Baka daw matagalan pa yung kapalit! Are you kidding me? 4 na araw na akong naghintay! Aba! Sumigaw na ako at nagsabi na hindi ko problema yan dhil kulang kulang yung binibigay nyong item!

Kahit bigyan nila ako ng voucher! Yung inconvenience na ginagawa nila nakakairita! I AM SOOO DISSATISFIED! Let's see kung gaano katagal yung bagong kapalit at kung tama na ibibigay nila!

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Lazada P. – Lazada Rep

We understand how you feel about this and we sincerely apologize for the inconvenience this has caused you. For further assistance may we ask for the order number so that we can check it. Thank you.

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