I AM REQUEST ALL MONEY BACK ON ALL THE RETURNS I THIS IS CHEAP LOOKS A TOY FROM A ****CHEAP GUM BALL*** I CONTACT THE ILLNIOS BBB TO SEE HOW MUCH LONGER YOUR COMPANY THINKS I WILL WAIT I KNOW I SHOULD GET LIL MORE THAN 100.00. I AM DEMANDING ALL MY MONEY BACK. OR I WILL TURN THIS INTO THE BBB AND MY BANK ACCOUNTS OF MONEY. YOU CHECK IT ALL BUT 8 ITEMS I KEPT PLEASE OR DO I KNOW I HAVE GO TO BBB OFFICE SINCE THIS ALL COMPANY FROM CHINA GARBAGE
Hi Angel,
Thank you for your review. We want you to be pleased with all of your purchases on Tophatter and I'm sorry that hasn't been the case.
We have a generous return policy; if for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. See full details on the return policy here https://tinyurl.com/yd75uc6e
For any problematic items, you can quickly contact our customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help. If it’s more convenient for you, you can also contact our support team here: http://tinyurl.com/j8eo7hu
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Warm Regards,
Angelique