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Angel T.

Contributor Level

Total Points
262

2 Reviews by Angel

  • Freshracksclothing

1/20/14

I thought it was such a great clothing line and I had to get my hands on their crop tops and hoodies. On Black Friday, they had a 50% off everything sale, so i went ahead and purchases a few things. My total went to about $50 with would have originally been $100.
So at first i was excited about my order, he claimed that I would get my things in about 3 weeks or so. He also had an email address that his customers could email to ask questions about their orders and to get their tracking numbers.
I emailed him a few times about a month after I made the purchase. I never got a response. I started noticing that other people were commenting on his instagram pictures but he would delete the comments right afterwards.

I sent him a few more emails, asking for the tracking number for my order and he still did not reply. The website provided a phone number, but when I called the voicemail box was "full". I even tried to message him through instagram and never got a reply. He even had time to post more pictures and announce his new gear coming out soon.

I would not trust this seller again. I actually got advice from another customer that never got their orders either, to call my bank and file a claim that i never got my order and from there the bank can refund my money from the sellers account. Hopefully this helps others out there.

  • JustFab

1/20/14

Well, just like everyone else. I was surprised when I got charged for being a VIP. They actually charged before they were suppose to, thats how i even noticed it. So i looked for reviews online about it. I was scared at first to cancel cause people said that their experiences with cancelling their VIP accounts were difficult. Even so, i went ahead and called them trying to cancel my membership. They ask a bunch of questions as to why you want to cancel your membership and they say different promotions to make you change you mind. So if you really want to cancel your membership, you have to stay firm and get your point across. Other than that, they did infact cancel my membership and I didn't have to deal with them again.

In addition, I did order some khaki colored riding boots for my mom, for christmas. The quality isn't one to really brag about, but I mean you get what you paid for.

Honestly, if they did not charge me for being a VIP i would've kept coming back to the online site and bought more things. Just watch out and make sure you read the terms and conditions :)

Angel Has Earned 2 Votes

Angel T.'s review of freshracksclothing.com earned a Very Helpful vote

Angel T.'s review of JustFab earned a Very Helpful vote

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