My first transaction with lazada was great. But today, I recieved the items which I ordered last week. It was kinda dissapointing bc the MK bag seems not legit, like the texture and stitches of the bag, there's something wrong. Another thing, the seal of the samsung phone which I bought was already broken, plus it looks like a pre-used item. Thinking of returning it tho.
Thanks for letting us know about this, Angel. Were the items returned to us already? Please provide the order number(s) for this concern so that we can help you. For more concerns and follow ups, you may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!