BEWARE OF THIS COMPANYS UNDERHAND TACTICS! I arranged with CRC to return a bike. The bike was collected 0n 19/08/19 at 14.24hrs, then received at the depot at 18.01 hrs and dispatched at 18.35 hrs for it's journey to CRC. To date (06/09/19) I am still waiting for my refund, in total that is now 18 days and counting. On 03/09/19 I spoke to James at CRC who told me they hadn't received yet from the courier, obvious blatant lie. Please refrain from buying anything from this lot unless you are 100% certain of keeping it. Reputable companies who provide good customer service do not adopt such controversial and dishonest tactics. They have had more than long enough to refund my money but by not do so that has to be deemed as theft.