- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I was processing an order, which was never completed. The next day I saw in my email that my basket still contains the item. I check my card, and it was charged, I have been sending emails, completing forms form their site and there is no response.
Before proceeding to this publication, I have warned them but their customer service does not seem to bother.
Angel K.'s review of HerRoom earned 7 Very Helpful votes
Angel hasn’t received any thanks yous.
Angel doesn’t have any fans yet.
Angel isn’t following anybody yet.
Empty.
Hello Angel. Thank you for this feedback. My team and I have scoured our customer emails trying to find yours. Unfortunately, we have not been successful. You also mention completing forms on our site. We do not have forms to fill out on our site. I wonder if it may be another website you need to speak with? Please call me at 800-558-6779 #4 so that I can help sort this out. We want to help you.
Kind Regards,
Wilma
Customer Service Manager