In may my amazon account was hacked and a charge and a purchase was made on the credit card I had on file on their website. The hackers sent the bought items to my home. I sent the items back to amazon and till this date my credit card has not been reimbursed to my credit card. Amazon is not safe any more. Customer service is useless. They do nothing to help you. They do not even have access to the warehouse to see if they received your exchange or when you are going to get refunded as an example. If you use amazon for a purchase get a gift card. DO NOT LEAVE YOUR CREDIT CARD OR DEBIT CARD ON THEIR WEBSITE