We booked and paid a room via zen Hotel. When we arrived to the hotel we have to pay again. After 2 weeks: no information from zen hotel. We paid the room 2 times! Unacceptable!
Dear Angelique! We do apologize for inconveniences caused. Could you be so kind to provide the number of your reservation? We will be glad to sort out the issue. Thank you in advance!
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I was charged for my hotel room twice. Calling fraud on this company. Save your money and book...
Went to visit my Dad dying of a brain tumor and my family double booked our stay. Within 20 mins...
Dear Angelique!
We do apologize for inconveniences caused.
Could you be so kind to provide the number of your reservation? We will be glad to sort out the issue.
Thank you in advance!