Angelina C.

I bought an Apple cord for my computer. It was the wrong cord. I went to return it and cause it was after 14 days- they only gave me store credit. I NEVER shop at Best Buy so $100 of store credit is me being out of $100. I just didn't have time to return it sooner cause of work. Honestly I should have gone to the Apple store which was a huge mistake. The woman who helped me said sorry and shoved the receipt back. Just rude.
This is my 2nd bad time dealing with Best Buy. I should have just learned. I bought a dishwasher and had them install it. The installer was 5 hours late. I had to take the day off from work waiting for the installer. I kept calling and they said they were on their way. Each hour they were coming until it was 5 hours later. When I called to complain to Best Buy they sent me a measly $25 gift card. With Amazon, Costco and other places that having better customer service- I dont imagine Best Buy can compete for long treating customers like this. I wont buy from them again.