Angel H.

I started off. Buying a mini box to see if this was a subscription that I wanted for myself at $50 a box. The mini box was shopped directly and I received it faster than expected. I went ahead and signed up. I have been charged for my winter box 3 times, all the total of $192.70 I have been refunded 3 different times. The third time not receiving my entire amount back, I let this issue go as I just wanted to get my winter box. I received my box today, it was completely smashed, the box was hanging open on the corners, I'm missing a product, im assuming because the box was trashed. The post office took pictures and posted a letter stating the box was in this condition upon them receiving it. I am not a makeup wearer and everything I got in my box is makeup related, I am just trying to have a good expierence with this company and it is turning out to be a bigger hassle than it has been fun for me this box was not worth 50 dollars at all. Not for myself anyways. I didnt get the slippers, or blanket, none of the jewelry options, the hand moisturizer. Nothing I was expecting. They did give me the option to pick 3 customized items for the "inconviences" these 3 products i chose are the only products i will use out of the box. I'm not quite sure why we fill out a beauty profile so the boxes can come to our liking when they send you whatever they want anyways. I hope the other members enjoyed their boxes! Hopefully the spring box makes up for the winter box.