Angel G.

I have been a member for almost 2 years and yes you will be charged a fee every month once you order. It is in the "fine print" that you will become a VIP member once you order. You may skip a month or several months but you MUST remember to do it every month within the "grace period".
I have no problem with the products and the return policy and customer service in the past. I just cancelled and will never order from them again. As a bed ridden handicapped person who buys for her children and grandchildren it in no longer convenient. I am stuck with several items that i paid $40 each for because they refuse to mail me a return label. I have no printer to print one out and do not go out or give my personal email access to people to print one out for me. I am not buying a printer to accommodate one company.
It is sad that i have to accommodate them when they should be accomodating me. I guess the paying handicapped elderly are not the clients they want as customers. My family was happy when i had those surprises for them from just fab. I guess i will be searching for another site and will have to take a huge loss on the items i was not able to return because they "changed their policy" without any notice.
Not happy with this company at all. Seems that the bigger they got the less they care about the customers that have been with them for a long time and helped to get them where they are by ordering and recommending them.