Developed in part with a grant from
the National Science Foundation

Member since November 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 71

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Angel

Travelup

Travelup

11/17/17

Avoid travelup!!!!! They are professional scammers.What happened to us was just unbelievable. We booked a New Years reservation at travelup and it was a hotel that we have been to many times in the past. We spoke to Samantha from travelup who we confirmed that we had the rooms multiple times despite the fact that wheh we emailed the hotel they told us to beware as they have been sold out for months. Everytime called Samantha she confirmed that all is good confirmed and the rooms can only be guaranteed the week before and its a long ways out still. they will confirm with us a week before. Thankfully I somehow felt something was up and started to liaise directly with the hotel. After much back-and-forth Samantha finally confirmed that there was in fact no room available. They even went as far as lying that the reason is its an adults only resort and they rejected our reservation bc we booked with a child. We know the resort very well having spent 3 New Years there so not only do we know it was a flat out lie but the room rate actually stated it was for family. At this point we had already purchased $5000 worth of tickets. The best part of this was when they offered to replace our $3000 a night hotel room with a $300 a night budget room saying that it was an upgrade from our villas. It was so insulting that I didnt even know how to react to that. I would suggest staying away from them. They obviously refused to refund my tickets and we have taken legal action against them. Its not about the money but these people should not be allowed to operate.

Angel Has Earned 1 Vote

Angel F.'s review of Travelup earned a Very Helpful vote

Angel hasn’t received any thanks yous.

Angel doesn’t have any fans yet.

Angel isn’t following anybody yet.

Similar Reviewers on Sitejabber

melissag358
8/30/19

Booked our hotel in Florida with travelup. With the looming hurricane was advised to cancel...

rabiam2
8/28/19

AVOID AT ALL COST, TRAVEL UP HAS RUIN MY HOLLIDAYS!!! LEFT ME IN AGONY AND MY 2 KIDS DEVASTATED...