Angela Y.

I placed my order back on September 18th and still have yet to receive my son's birthday invitations. Their response when I've called numerous times in that it is "in production" 12-15 business days for production and then another 5-10 business days for shipping even though I paid $5.99 for shipping! I have only spoken to customer service reps who sound to be out of the country as they are very difficult to understand. Then, they wouldn't let me cancel the order without paying a cancellation fee?!? By the time I receive the invitations it will be 4 days before the party! I ordered them a month and a half prior! I have NEVER used a printing company as terrible time wise. I have used multiple ones for printing holiday cards, invitations, etc and I have always received my order within a week or a week and a half MAX. Ridiculous! Hopefully I can save someone else from using this terrible company.