I ordered a beautiful dress, in what I thought was a size that would fit me - it didn't. I had an extremely hard time even fitting it over me in fact.
When I tried to follow the steps to return it, they kept telling me I needed pictures of the issue. -How am I supposed to take a pic of myself attempting to fit into the dress - are you kidding?
They refused to accept my return because I ordered that size so tough crap for me I guess. Thanks JJ house for taking 3, almost 4 days to tell me to go screw myself even though your website absolutely leads you to think that you can return if it, YA know, doesn't fit.
I will never use your site again or recommend anyone order anything from you.
Your "policies" are ludicrous and not customer friendly whatsoever.