I get about 5 sales per day, I have 12 different products, and 50 quantity each in those. With the $1 starting bid, and since I cant put the shipping price over $5 or the system wont pick up the auctions... I end up with a lot of items only selling for $6 - $7 each. This leaves me with a negative profit. I can buy my items for $0.60 each, but when the auction ends at $6 bid, I walk away with $0.19. This leaves me in the red. HOW CAN THEY CHARGE ME $5.81 IN FEE'S WHEN THE BID CLOSES AT $6! I am currently selling off my inventory, and this auction company can screw off.
Hi Angela,
I'm sorry you didn't have a great experience on the platform as a seller. Our fees are comparable to other similar platforms but I understand you weren't happy with them.
Seller fee and payment information can be located in our FAQ's- https :// tophatter. Com/topics/Selling/subtopics/Payments%20&%20Fees
Our customer support team is available 24 hours a day and responds to concerns reported through our form or email within one business day, but usually much sooner. Customer support response times are currently under 16 hours.
Once again I am sorry that our platform didn't work out for you. Please contact us if there are specific items issues needing to be addressed and our team will be happy to assist.
Kind regards,
Felicia