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Not sure about all the other reviews, but i have been shopping with asos for ever a year now, amazing quality clothes, decent prices, free returns, 2 day shipping to the US. I had a problem with a defect in an item, was a little annoying that i has to return a coat with the sleeve sewed shut, but they did give me a full refund when i returned it.
Tip for consumers:
your information is safe, super fast shipping and free returns
Products used:
i have shopped here more than 12 times in the past year
Shein and Romwe are both asking me to send photos of my government id passport and credit card, i called paypal and my credit card company they said this is very concerning that an online merchant is asking for such photos. Romwe gave me a refund on paypal because i refused, however shein has not given me a refund BEWARE you might not get your clothes or your refund
THEY WONT REFUND MY MONEY, molly m. Keeps harassing me on here with daily messages, telling me they refunded my money giving me FALSIFIED paypal confirmation codes, paypal couldn't believe SHEIN went even lower to spend the time creating falsified paypal codes on sitejabber, but to fail to respond to week long paypal credit card, and better business bureau disputes. BELOW IS PROOF IN A PICTURE, NO REFUND FROM SHEIN. PAYPAL STATUS 8/15 = ****seller refused to ship goods, seller has made no contact********
MOLLY M. Stop LYING to protect the FRAUD and theft that occurs in the "security department" stop harassing me with FALSIFIED paypal confirmation codes, FALSIFIED paypal dispute codes, FALSIFIED DHL shipping codes. There are no records of these with any of the companies
Tip for consumers:
do not send them photos of your government identification over the internet, this will put your bank accounts at risk. call paypal and your credit card company ASAP. both paypal and all major credit card companies were well aware of the shady business practices of SHEIN's "security" dept, they also are very helpful at keeping their customers safe, so report them asap.
Shein and Romwe are both asking me to send photos of my government id passport and credit card, i called paypal and my credit card company they said this is very concerning that an online merchant is asking for such photos. Romwe gave me a refund on paypal because i refused, however shein has not given me a refund BEWARE you might not get your clothes or your refund
Tip for consumers:
I WAS LIED TO AND WAS TOLD MY ORDER WOULD BE SHIPPED IF I CANCELED MY PAYPAL DISPUTE, well they didnt ship my order after i cancelled the paypal dispute.
also some guy on here is messaging me from romwe and sending me links from shein!! they are the same company i have screen shots of that as well now!
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I have ordered form ASOS too many times and never disappointed. Good quality, good prices, superb...
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!