I can't even describe how hurt I am by the horrible and abusive treatment I've had from Amazon Canada - three weeks ago I was locked out of my account by Amazon with no email or phone call explaining why this happened - I have had to call Amazon 5 times and the final time just when the representative at account change department was almost ready to unlock my account ( 40 minutes later) the call was dropped and the man did not call me back even though he knew it was my fifth call and I was more than frustrated - I then cAlled again and was told by a manager that I had to start all over again and the manager was extremely rude to me - then a new representative came on and began to yell at me that I was being rude and that I needed to speak in a more polite tone! Needless to say after 3 weeks and five phone calls and 3 hours of my life I still don't have access to my account. I'm through with Amazon! After 10 years and thousands of dollars spent Amazon proves they could care less About me and my business! I'm done!