I purchased an ankle bracelet from them. Purchased it on April 4th, received it on April 16th and returned it on May 1st because it broke and fell off my ankle. Luckily it fell on the floor in my house and I was able to find it. Well, I got an email from them today telling me that it was damaged and not able to be returned or refunded. Of course it was damaged, why do you think I returned it. I wore it approximately 4 times before it broke. I did not break it, it was of poor quality otherwise it would have lasted a little longer than what it did. I am so pissed. I paid $132.00 for it and they are telling me that they won't refund my money or replace it, that I can have it returned to me and have it repaired myself or they keep it and I still owe them for it. THIS IS BULL CRAP! I will certainly be closing my account and they won't ever have to worry about me purchasing anything from them again. They don't stand behind their products. If I wasn't afraid of messing up my credit behind this I would refuse to pay for something I cannot use. NEVER AGAIN!