- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
My introductory order went off without a hitch. My second, and very last order, is still in the wind. I placed my 2nd order on 9/2 and today is 9/26. I still don't have it. I have gotten two entirely different stories from Customer Service (who are super sweet, BTW). First was "we're so busy and we will get it to you as soon as we can" and the second one was "oh, I'm sorry you didn't receive it, we will re-ship it to you". So now, I have gotten two or three emails telling me my order has shipped but the delivery date keeps getting pushed out. It first showed today, then tomorrow, and now it's 3 days out. I give up.
Angela L.'s review of Grove earned 3 Very Helpful votes
Angela hasn’t received any thanks yous.
Angela doesn’t have any fans yet.
Angela isn’t following anybody yet.
Empty.
Thank you so much for this review, Angela.
We are so sorry to hear about the trouble you were having with your shipment. We want to make sure that everything has been taken care of. If you don't mind reaching out to us at reviewsupport@grove.co, we'd love to have a chance to make this right.
If there is anything else we can do for you, please let us know.
Best,
Team Grove