I placed an order on 1/16. I knew it was backordered until 1/31/19. Which was fine because I did not need it until 2/14. However, on 2/7 I checked the status and it still showed backorder. No updates as to when it would be off backorder. I had to go back online and act like I was going to make a purchase in order to see that it was back ordered until March! Not a way to do customer service. I had to get bra that I didn't really want just because I needed one.