I ordered two separate orders within hours on one another and met the criteria for a bigger discount and Pandora absolutely REFUSED to combined my orders to give me $18.54 more off (5% more) because it was against their "state terms and conditions". They would rather lose a sale instead of keeping a good customer happy over the holidays. They rarely offer good sales and they are way overpriced anyway. Drew, a customer service supervisor, did not care at all about doing the right thing. He went strictly by the book. From now on, I will buy from Jared's. BYE BYE PANDORA!