Angela i.

I have been a shoedazzle shopper for some time now and I love how it is. Shoe shopping is pure torture for me so doing it online is absolulty for me! I am a VIP member and love that I get free shipping and better deals. The shoes are good quality. When the site first launched years ago they were not up to par and had terrible customer service but since then they have made the necessary adjustments to their website and customer care team and I am a loyal shopper!

Excellent customer service. Easy and hassle free returns/ exchanges. I love their flat rate shipping and easy checkout process!

I accidentally booked through get a room via the phone thinking I was booking through the hotel directly. I was charger $400 for a $180 room. When I called to have this issue resolved I was out on the phone with someone who was not a native English speak, therefore the communication was very poor! After asking for a supervisor several time the man told me to "watch my language or he will hang up"? And continued to refuse transferring me to a supervisor. After having my card charged for over $200 more than the valise of the room I had to go to my bank and disputed the charge since get a room decided "there was nothing they can do". This is an absolutely horrible website and you must beware even when calling the hotel directly because I was actually transferred to them when I thought I was calling the hotel. I don't understand how they are still in business!