Angela C.

Mattress delivered was Mushy Junk. I did my homework- examined their website, chose a mattress, visited their store, when their staff did not know how to sell me a firm, edge support, low motion transfer mattress, I had to call their phone staff. I ordered, paid by phone. Two days later, they delivered NOT what I ordered- delivered Mushy Junk. I GOT INTO BED AND SANK. No matter how I moved- I SANK TO A HOLE IN THE MIDDLE of the mattress. Had to climb constantly- waste of time and effort! Am wondering if there is a warehouse full of mushy mattresses - no matter what customers pay for, out goes a mushy mattress delivered. Have reported to 3 federal agencies, and continue to warn people.

I liked these folks when I first bought from them in about 2015. Used to send quality- shipped right away. In 2021 I ordered a Roho cushion. Paid full retail. They didnt schedule delivery until I checked two weeks later-- then they sent me a used cushion. You can tell when they are new. When they are old the cells spread and balloon. Very disappointing. When I contacted them, they referred me to new parent company of Roho- Permobil. Then I contacted Permobil/ Roho- they sent me a replacement- sent another used cushion too. Circulation is affected- legs swelling. Not good. I have sent complaints to two federal agencies so far. Will follow up with at least two more. Anyone wanting help filing complaints- let me know.

Have been shopping online with Amazon with Prime, Fresh, and Whole Foods for 6 years. Always Quality- and if they - rarely - or one of their vendors slips up- Amazon Customer Service always, always makes it right. A life saver in cold winters, hot summers, and especially during covid.

Mattress Firm delivers used product. I paid nearly $500.00 for a pocket coil mattress. Told the salesman- NO memory foam. They delivered used product- wrapped in clear re-wrap plastic- no logos- tag was glued to mattress- no floppy tag. Is not coil. No support. Lean on elbow-- goes to metal. I used it for 21 days to make sure I wasnt missing something- turned it over - used other sheets.
I called their store 22 days later. Sales girl laughed. HQ office no help- gave reason as- past 120 days-- during covid. DO NOT SHOP THIS PLACE.

Great reliable hard disks. My business developed software. We bundled it with computer and communications hardware for our customers. WD was a reliable supplier of good products.

Saw their ad on Facebook. Wanted to help small business. Went to their website. Ordered over $50 of their food- nothing outrageous-- all readily available. They had my money in 2 minutes. Next day received an email acknowledging order, but no delivery date. I emailed twice, asking for delivery date. Response was "... maybe in 10 days..." Finally delivery came- packaged very un-professionally. Food was warm. The chunk of speck had white specks under the wrapping. The paper ingredient list was old falling apart paper. Have not eaten any because it may be bad. Never ever again-- these people cheat OLD CRIPPLED LADIES.