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Angela B.

Contributor Level

Total Points
82

1 Review by Angela

  • LightInTheBox

8/3/16

That is the review I wanted to post on thier sistem, but it doesnt allow me to do this. Hi, I hope you will not fall into this system. I paid for the product and expedited shipping. I received in 1 month a product that cost 2.5 times less expensive than what I paid. The only solution resolution center was re sending to me is to send product back to China that will cost another 200$ to receive a refund. I paid insurance for taxes, receive bill from DHL more than 100$ with no refund from the system. Be aware it is only pictures that you are seeing and paying for. And I am going to post it on any site that contains fair review of your service. Thanks god I didnt order anything more. I could have lost so much money.

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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13159568

Sincerely,
LightInTheBox Customer Service

Angela Has Earned 2 Votes

Angela B.'s review of LightInTheBox earned 2 Very Helpful votes

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