Andy H.

I ordered a part from PlumbersStock on Tuesday, August 10,2021 and paid for 2-day delivery. After completing the purchase, they indicated I would receive a copy of my Invoice by email. Today is Thursday, August 12 and I hadn't heard anything from them (expecting to receive the item today). I called and a guy answered the phone but I could barely hear him because it sounded as though there was a party going on. Anyway I asked about my purchase and he said he'd send me a copy of the Invoice along with tracking information, saying the item had shipped.

I received the email and much to my surprise, the 2-Day shipping I paid for turns out to be SIX DAY SHIPPING - the part won't arrive until Monday, August 16th!

I called back and emailed them asking what was going on but haven't heard back - pissed!

Paid $75.00/month for unlimited data but only got 200 megabytes because T-Mobile has no cell towers in this area. Called in May to ask what was going on and rep said since T-Mo has no cell towers I was on AT&T network and data is capped at 200 megabytes. Told him I wasn't paying $75.00/month for essentially no data and he agreed it made no sense and said he would switch me to their $25.00/month plan with no data. That was late May. On June 9th I switched service to AT&T so I could get data. On June 19th T-Mobile bills me another $75.00 (takes it out of my account). Call and they say they couldn't switch during the billing cycle. Yet they have charged me $75.00 for the UPCOMING billing cycle!

So T-Mobile has charged me $150.00 for 2 months of "Unlimited" data service and I've gotten a total of 200 megabytes of data! You could not PAY ME TO GO BACK TO T-MOBILE!