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Andy B.

Contributor Level

Total Points
81

1 Review by Andy

  • J.Keats

5/26/17

I put an order in on 5/4. It stated at that time it would ship on 5/9. I then get an email saying it has been shipped. I was like great! I opened the tracking number and it was to the wrong address. I called them and they stated I got the wrong tracking number. They then told me it was back ordered until 5/29. I then got a delivery confirmation. Which is after I found out it was back ordered. I then called again. They said that was a mistake after it took 3 days to get back to me. Then they told me they needed to take payment to hold my spot in line because it was getting ready to ship next week. 1 minute later after payment was taken I get another email saying the order is pushed to 6/25. I call them and they say this is all normal! Unreal. Buyer beware this site is a scam. I ordered from Signature Hardware and got awesome service with everything coming on time.

Tip for consumers:
Just don't use the site. You'll wait on hold for 30 minutes every time. If your order is delivered damaged get ready to wait another 30 days.

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