Wanted to return a watch I ordered, I just didn't like it. First, they do not provide a return label, you pay, no matter the reason for the return. Second, you have to ask for their permission to return the item, and wait for them to send you an RMA form. You'd better read that RMA carefully, because it seems they're making every effort not to refund your money. Still waiting for my refund. I won't use them again, not ever.