Give them a chance. When you look for reviews of BensOutlet, the common theme is slow shipping, so expect this. Many customers seem to be getting refunds through paypal after three weeks or so as they give up on them. Response from their customer service is quick and polite, and says please wait another 3-5 days. I purchased two nikon V1 cameras at a crazy low price, one ordered before christmas and one just after. They send you a shipping notice for UPS, but when you try to track it you find that they had only printed the label and UPS is waiting on them. It took over 6 weeks for the camers to show up (both on the same day), but they did show up. Brand new as stated in their ad, but obviously grey market as they come with a Euro plug with an extra US adaptor in the box. Overall I am really happy, it was worth the wait. Obviously if you are in a hurry, this is not the site for you, but if you can be patient, there are some great bargains to be had.