Ordered a trampoline pad back in May, they never processed the order or sent any tracking, so I called, which their number goes straight to voicemail and they have to call you back instead of letting you hold for service. They take ages to call back if they even do call back, and told me their inventory was wrong and wouldn't ship till end of June. End of June came around and never heard anything so I called again and they said they needed permission from me to ship it so now it wasn't shipping till July 2nd even though payment for the product and me calling seems like pretty good reason to ship the product! Now its July 10th and they are not calling me back, so I emailed and apparently now shipment has been pushed to July 22nd. I am starting to think they don't even have the product and are a complete fraud company! DO NOT BUY FROM THESE PEOPLE! SCAM!