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Andrew P.

Contributor Level

Total Points
80

1 Review by Andrew

  • Reservations.com

3/20/19

I booked a hotel room for a family event in early March. I had to cancel my reservation due to weather. I canceled 24 hours before the check in date. Now on the 20th of March I still haven't received a refund. I called the customer service number and was told because I canceled my reservation online I was not able to receive one. Very unhappy.

The representative was very kind though so you have that going for you.

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