Blue cotton got my order completely wrong. I ordered 10 hats size L/XL. 2 were the correct size and 8 were XL/XXL. I reached out to them after the return period to discuss this issue. (I didn't realize their mistake). They told me sorry there is nothing that can be done out side of a discount on your next order. Nothing says customer appreciation like "give us more money to fix OUR problem". They stole my money and now I have hats I can't use or give to my customers. If I ran my business that way I would be looking for a job somewhere else! I do not recommend them and will not use them in the future. They hid the wrong sized hats under the right sized ones. Nobody would have noticed. Extremely dishonest company. Avoid at all costs and find a more trustworthy company.