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I purchased a very expensive pair of Air Jordans on this site. When they arrived they did not fit my daughter so I re-listed them on the site and purchased another pair at the correct size. The original shoes sold and we sent them to StockX. They then emailed us to let us know that the shoes we returned had not passed the Quality Assurance (QA). This was confusing since they had just come from StockX and were in EXACTLY the same condition. After way too many emails I finally received pictures of the 'wear' they claimed caused the shoes not to pass QA. I then asked for pictures from the QA BEFORE the shoes were originally sent to me - they conveniently do not have those pictures. This company is a sham. Do not do business with them.
Tip for consumers:
Do not use them
Products used:
Air Jordan
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I sold two pairs of trainers on StockX, I shipped them together and Stock has cancelled one of...
Hi Andrew! We are sorry to hear about this experience.We can assure you that prior to shipping the item to the buyer, we verify it in-person with our authentication experts who inspect each item to ensure that it meets our deadstock condition standards. This is also stated on our FAQ, and you can always reach out to stockx.com/contactif you have any questions regarding this. Thanks!