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I LOVED HauteLook (notice the past tense). They were a true arm of Nordstrom both in merchandise and service. But in the past couple months ALL of my orders have been delayed, there is zero way to get in contact with a customer service rep (you can't email them and if you call you have to CONSTANTLY press #2 when prompted or it will hang up. Voicemails were never returned), and I am finished with this company. Whatever the hell they changed, they messed up big time. I know I may have the biased opinion of a loyal Nordstrom customer but this is beyond bad. I won't be shopping there anymore.
Andrew N.'s review of HauteLook earned 3 Very Helpful votes
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Ordered 2 items... only received one but paid for 2. Sent 4 emails no response. Tried calling but...
