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Take the day off work, pay for travel to the football match, pay for accomodation, arrive at ground to find out someone else already has the same ticket and therefore we can't get in. Then pay for travel back home. What a kick in the teeth! *******@fanpass do nothing at all. Replied to the very first message only and nothing after that despite several chases and shared documentation. Absolute joke!
Andrew M.'s review of FanPass earned a Very Helpful vote
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Hello Andrew
Thank you for your message
We are a marketplace between sellers and buyers. We therefor do not hold nor sell any tickets.
If you have any issues regarding your purchase, you can feel free to email us at contact@fanpass.co.uk with your reference number
Best,
Fanpass Support