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Andrew K.

Contributor Level

Total Points
80

1 Review by Andrew

  • SeatGeek

4/23/17

STAY AWAY. FanXChange accepted my order, charged my credit card, but then didn't deliver the tickets. When I called asking what the deal was, I was told they no longer had the tickets. They then offered me cheaper seats than what I originally purchased, but for the same price! Oh, and the hold times on their phone lines are outrageous. DO NO USE.

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SeatGeek T. – SeatGeek Rep

Hi Andrew, thank you for letting us know about the experience you had with FanXchange. We take all complaints and concerns regarding the sellers who utilize our platform extremely seriously. If you'd like us to follow up about this situation directly, please give us a call at 1-888-506-4101 or reach out via email to hi@seatgeek.com with your order information so we can look into what happened. We look forward to hearing from you!

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