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Andrew H.

Contributor Level

Total Points
161

2 Reviews by Andrew

  • Sprint

6/29/21

The Sprint Complete through Asurion is a total scam. They do not honor the services and only want to provide the highest cost options. Will not honor the screen repair and customer service is a disgrace. Shame on Sprint/TMobile for falsely advertising this protection plan.

  • Asurion

6/29/21

This was the worst customer service experience. You pay for coverage they won't honor. Won't honor the screen repair as advertised. They will only do the phone replacement at a much higher cost. Total Scam! Shame on Sprint/T-Mobile for offering and misrepresenting the product.

Tip for consumers:
Don't be scammed.

Products used:
Phone insurance

Service
Value
Shipping
Returns
Quality

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