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Andrew G.

Contributor Level

Total Points
87

1 Review by Andrew

  • RoseWholesale

7/3/16

I wish I could tell you just how bad Rosewholesale is but to be honest with you - It is simply better just to let you know that it is simply a scam.

They took my money including shipping fee and the insurance fee and then they simply never shipped my items out of China!
This is merely the start though - once you complain they start to haggle you!
I would like to simply provide how they try to haggle you because it is actually very sad since I know some people would definitely fall victim to their scam.

My total was "Commodity price: 21.63 + Delivery costs: 7.24 + Insurance: 1.43 + Tracking number: 2.00
Your payment amount should be: USD32.30"
I had my postal code as ending in XX1 rather than XX4 because it is a fairly new location that used to use XX1 and when I called Canada Post they actually re-assured me that as long as the shipper had actually SENT the item I would have received it NO PROBLEM and I had this call recorded.

When I had not received my items and was told that they had simply decided not to have the item leave China so that they could begin the scam process - They offered this: "We can resend the same parcel to you. For this, please kindly send us $9.24 as the resending shipping cost so that we can arrange the shipment. " PLEASE KEEP IN MIND I PAID $7 FOR THE ORIGINAL SHIPPING.
They also offered just the straight up scam: "We can refund $19.63 as a proof of good will on your wallet and exceptionally reward you with extra points"

Then they try again with: "We can resend the same parcel to you. For this, please kindly send us $5 as the resending shipping cost so that we can arrange the shipment. " This time the five dollars is highlighted in red - which should be a big set off point for anyone.

And then I suppose they get a little tired of the full fraud so they ask - "As a proof of good will, we can refund you fully 30.87USD(exclude the insurance) on your card."

They just need your confirmation so that they could scam you.

Tip for consumers:
Just as a personal tip - make sure to use Aliexpress - DO NOT WASTE TIME ON A SCAM LIKE THIS.

Service
Value
Shipping
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Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Andrew,

We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion.

We did ship out your order to your place. Please track it on http://www.17track.net/zh-cn.
However if customer hasn't picked up for long time, the parcel will be return by the shipping company.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?

If any question, please email to support@rosewholesale.com.
Many thanks for your udnerstanding.

Yours sincerely,
Rosewholesale.com Customer Service

Andrew Has Earned 7 Votes

Andrew G.'s review of RoseWholesale earned 7 Very Helpful votes

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