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andrewg157

Andrew G.

2
Level 2 Contributor
Co

Contributor Level

Total Points
591

6 Reviews by Andrew

1.5K Views
1/8/21

Whoever designed the Website needs sacking... The whole listing process is TOTALLY designed around a UPC number... We all know that these numbers are unreliable as hell... My registered UPC's get ripped off and copied all the time, so they must know this...
When listing products, they show other products and there is no way of rectifying this... So I asked the company to manually upload MY products and images... Which they cannot do, apparently...
So as a Seller, you know your products, and yet you look at what you are selling, it's not yours... it's someones else products... No wonder they get such bad reviews from buyers complaining that they get different products from what they ordered...

Tip for consumers:
Buyer Beware... Sellers, if you're dishonest you may well like this site, If you are an honest seller, it will drive you nuts...

Products used:
None

Service
53K Views
1/7/20

In Thailand it is very differcult to buy non mainstream products without HAVING to use LAZADA and over the last 2 years I have made in excess of 100 orders...
When you do get faulty products YOUR REVIEWS WILL NEVER GET PUBLISHED...
AND UNLESS YOU HAVE A LOT OF FREE TIME YOU WILL NEVER GET A RETURN DONE...
THE RETURN PROCESS IS AN ABSOLUTE SICK JOKE...
I received 2 large Humidifiers this morning, you pour water in and the water pours out... So I tried once again doing a return...
An hour later I just gave up talking to customer service is incredibly painful...
So now I am going to try to close my account and move my business over to Shopee and Aliexpress not ideal I know...

lazadap
Lazada P. – Lazada Rep

Hi Andrew G., we do understand how you feel as a customer and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

361 Views
5/25/19

This is a Review of their Customer Service Not Their Product!
I have tried 2 times to use this software and both times it has failed to load correctly...
So then you are supposed to play ping pong with there customer support for days...
They don't actually try and fix anything they just send you question after question, it's actually the same questions just worded differently.
How can "I cannot access your software" warrant more than a couple of emails...
I should imagine if I was paying the big bucks I would have received the big bucks service, but my account was only $348 a year, so not worth bothering with...

Wix
31.2K Views
7/29/18

WORST CUSTOMER SERVICE FOR WEBSITE DEVELOPMENT COMPANY I HAVE EVER EXPERIENCED.
THEY ARE UP THERE WITH FACEBOOK AND GOOGLE...
JUST SPENT A WEEK BUILDING A 42 PAGE WEBSITE AND NOW I CANNOT PUBLISH IT...
GO TO CUSTOMER SERVICE AND THERE IS NONE... IT IS JUST QUESTIONS AND ANSWERS, SO IF IF DOESN'T SORT THE PROBLEM YOU ARE EXPECTED TO JUST GO AROUND IN CIRCLES...
SO I WILL TAKE MY MONEY BACK TO SHOPIFY...

4/17/18

Worst Company I have ever dealt with, their sheer bloody arrogance is mind-blowing.
Ordered a product and they sent me something different...
And That Was Somehow MY FAULT...
I had to send them pictures of every angle, pictures of the packaging, a video of the packaging a video of me holding the product with a date stamp...
THEN IT WAS MY RESPONSIBILITY TO RETURN IT TO THEM AT MY COST...
Just not worth the time and effort, and PAYPAL didn't help one little bit either...

rebeccal10
Katherine L. – Banggood Rep

Dear Andrew G.,

Thanks for contacting us.

Would you like to provide your order number? So we can help you.

Best Regards!

Banggood Team

4/15/18

"THIS IS IN CAPITALS BECAUSE I AM SHOUTING AND SCREAMING" THE SERVICE IS DREADFUL, THE TEMPLATE IS NOT STABLE, SO WHEN YOUR SITE GOES DOWN BECAUSE OF A "TEMPLATE ISSUE" YOU HAVE TO FILL OUT A SERVICE REQUEST TICKET AND WAIT UNTIL THE WEEKEND IS OVER AND ALL THE LITTLE ENVATO WORKERS APPEAR ON MONDAY TO GET SOMEONE TO LOOK AT YOUR TICKET... MY SITES WORKS 24/7... YOU WANT TO BE PART OF THIS INDUSTRY THEN SO SHOULD YOU...

Andrew Has Earned 9 Votes

Andrew G.'s review of BoxFox earned a Very Helpful vote

Andrew G.'s review of JARVEE earned 2 Very Helpful votes

Andrew G.'s review of Wix earned 4 Very Helpful votes

Andrew G.'s review of Wix earned a Fraud Buster vote

Andrew G.'s review of Banggood earned a Well Said vote

Andrew Has Received 1 Thank You

tomh290
Tom H. thanked you for your review of Banggood

“Sounds about right, hey at least you got some sort of package for your money. Often times they don't even give you the courtesy of sending you anything at all.”

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