Andrew D.

Refunds have been issued to those who can be identified through this forum post. Since most users who have posted above either are not using their real name or are not customers of BeSpokeToday.co.uk i have been unable to issue.

I do have alot of clients who have received websites and are online running with no problems. The business grew much faster than i expected and i took on far to much work leading up to Christmas under the threat that the post xmas sales would be very low. It was a mistake.

Those who have posted above not using their real details i request that you contact by email at *******@bespoketoday.co.uk with your client account details and refunds will start to be made. I am no longer running BeSpokeToday.co.uk as an active business, instead it is running as a part time job providing the support to the other clients for the period of one year. After this the servers will close down.

To be fair to the 15 people who are expecting refunds i will be making partial refunds to everyone in stages so that everyone is paid back together.

Since this bill exceeds over £3000 this process will most likely take until Mid - May to complete.

Regardless of what is said here, most of my problems occured when in hospital for Appendicitis and refunding was a problem because i did not take any sales for 3 weeks yet server bills, phone bills etc still get taken out on Direct Debits.

If and when the police had to get in touch i will co-operate with them fully. As much as a fraud maybe visible I do have over 140 clients in my database of which i have had complaints with around 20 of those. One complaint is unnaceptable however in the light of the situation i do beleive a 15% rate disproves any intentional fraud.

I hope everyone can accept the re-payment structure as it will keep this matter out of County Court saving everyone problems.

All clients are expected to email as soon as possible so that i can put down in writing your payment structure / dates.

Andrew