Andrew B.

Seriously it took a damming review to even get the correct response.
A bit late Car ID the times I called & requested help to be told sorry that's all we can do (which was very little).
An olive branch being held on the edge of a knife I would say.
Well let's see what you guys have to say or do now, I'm guessing it's all hot air & puff to impress others, a call will be made & I keep you guys posted.
Thank you sitejabber for having an influence!

I've spent some serious money with these guys & ive concluded these simple realities about them.
They have amazing products, why because they don't make any of it!
The rest is deplorable,...
The problem is as follows.
1) they know nothing about the products they sell.
2) they will lie to make a sale.
3) they will not honor any agreement that is morally or legally based true.
4) half of the employees can't even string a sentence in English or any language.
5) once those awesome products with great names leave their facility you can say goodbye to a nice working viable product at your doorstep, because whoever they use as shippers could not care less.
6) it does not help that the packaging dept. needs to learn how to pack something indeed anything, I doubt they could successfully wrap a Christmas present between them.
7) when you do complain & how dare you, the attitude is probably the worst I've ever come across. I think I had only one successful resolution out of 8 purchases.
8) this is my issue! I should have learned after prob the third purchase never to use them again I did not listen to others or my inner reasoning. (Sarcastically true).

The summary & Lesson DONT BUY ANYTHING FROM THESE SCAM ARTISTS YOU WILL REGRET IT:
That felt good LoL I have now found good honest & efficient motor parts suppliers that give a damn they are out there but CARID IS DEFINITELY not one of them.

So now it's been a month & all the responses with "We want to help" is absolutely as I previously said BS!
You know I dont actually think I've ever delt with such a candid bunch of liars.
Now I like dealing in the truth & to be honest they did give me another $100 as compensation so I thank them for the tiny movement in their position. However due to their lack of abilities in all departments I ended up with a battered & bruised New car battery due to pathetic packaging. If I requested a new one guess what they wanted to charge me for the one until the other one was returned. HAHA have any idea what a fraud that is & occasionally they get away with too.
Near the beginning of my dealings I bout a set of wheels & tyres, unbeknownst to me the wheel cantering rings were the wrong size only by 2 mm sounds nothing but it caused $1500 worth if damage to my car. I had to replace wheel bearings, 2 wheel hubs & one wheel & tire due to their total incompetence. There was more also but it's really it worth it.
Hiring a lawyer at the time was not worth it I probably would have lost more than gained.
So reader if you are considering buying something important from these scam artist & they are very good, just remember my little story here, they get you in, they turn you over, & laugh at you when there's a problem.
There is no moral fibre anywhere if you only knew the conversations I've had with them you would not believe they exist.
I now am recouping my loss by 1) loosing them great business, which I can't say here but I am able to do &: I've now composed a letter to the CEO & they most certainly did not reveal that info, but I know how, I expect a disgusted response in how the staff in his employ would do that. If rejected & refused then I have another weapon up my sleeve for those bandits they call CARID. I have a new saying I hope it gets published CarID stands for Complete $#*!s Repeatedly Indignant & Deplorable sums it up'!