After a lot of research, I decided that it would be best to spend a little more to acquire a branded Dell replacement laptop battery, and was a bit disappointed with the delivery timescale, but I received the battery sooner than expected. Unfortunately it was an unbranded battery and there has been zero response to my immediate email to the service email address
Sorry, Now we have worked hard to improve our service again, and we will actively deal with every problem of you until you are satisfied!