Andrew B.

They took $3700 from my VISA. Sent me a confirmation email with no information about the rental. Called a dozen times got passed everywhere. No one could give me the address and a reservation payment receipt to show the front desk, no physical address to even KNOW WHERE TO GO when my wife and two young daughters land in a foreign country! No phone number nothing. When I called the last time 12 hours before leaving to the airport, I got a phone number. I had to write it on a napkin. They said they could not send an email! I have never seen anything like this! WORST WORST WORST! So disorganized.